Terms of service

(1) These Terms and Conditions apply to your use of the Loggd media tracking platform and to all paid subscriptions that consumers enter into through the platform.

(2) A consumer within the meaning of these Terms is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 BGB).

(3) Loggd is a digital platform for tracking, rating and organising media such as films, TV series and games. The core features are free to use; certain features require a paid subscription.

(4) Paid subscriptions are purchased exclusively as in-app purchases through the Apple App Store or Google Play. The terms of the respective store operator apply in addition to that purchase. For the purchase relationship between you and the store operator, the store operator's terms take precedence over these Terms and Conditions.

(5) Our Privacy Policy applies in addition with regard to the processing of personal data.

The provider and your contractual partner for the use of the platform is:

Loggd UG (haftungsbeschränkt)
represented by its managing directors Lucian Gerasch & Tobias Kärst
Eislebener Straße 29
99086 Erfurt
Germany

Email: contact@loggd.me (general and contractual enquiries)
Email: privacy@loggd.me (data protection)
Web: https://loggd.me

Our single point of contact for authorities and for users under Art. 11 and Art. 12 of the Digital Services Act (DSA) is likewise contact@loggd.me. Communication takes place electronically in German or English.

Further mandatory information can be found in our Legal Notice.

(1) You need an account for personalised features - in particular logs, ratings, lists, friendships and subscriptions. The user agreement covering the free account comes into effect once you complete registration and confirm your email address. There is no entitlement to registration.

(2) You can register using an email address and password - optionally secured with two-factor authentication - or through one of the following sign-in services:

• Discord

• Google

• Apple

• Twitch

In all cases, your confirmed email address is the authoritative identifier for your account.

(3) The minimum age for using Loggd is 16. By registering, you confirm that you are at least 16 years old. We may suspend and delete accounts created in breach of this rule.

(4) The information you provide during registration must be truthful and complete, and must be kept up to date.

(5) You must keep your login credentials confidential and must not pass them on to third parties. If you suspect that a third party has obtained your credentials or that your account is being used without authorisation, please notify us without delay at contact@loggd.me. We recommend enabling two-factor authentication.

(6) You can delete your account yourself at any time (Profile > Account > Delete account). Please note: deleting your account does not cancel an active subscription (see §8).

(1) Loggd lets you track, rate and comment on films, series and games, maintain private and public lists and watchlists, and use social features such as friendships.

(2) The scope of the service is determined by the service description shown in the app and in the respective store at the time the contract is concluded. That description also states which features are reserved for a paid subscription.

(3) Loggd does not provide media content itself. There is no streaming and no sale of films, series or games; the platform serves solely to manage and catalogue information about such content.

(4) Metadata about media - such as titles, descriptions, release dates, contributors and cover artwork - is sourced from third-party databases. The rights to that content belong to the respective rightsholders; the required source and copyright notices are available in the app under "About Loggd". We do not warrant the accuracy, completeness or timeliness of this data.

(5) The terms of the respective provider apply in addition to your use of third-party sign-in services and app store functions. We have no influence over their availability or functionality.

(1) Paid subscriptions are offered exclusively as in-app purchases through the Apple App Store or Google Play. There is no separate checkout on our website or in the app.

(2) The presentation of subscription plans in the app does not constitute a legally binding offer, but an invitation to submit an offer.

(3) By confirming the purchase in the store, you submit a binding declaration to the respective store operator. The contract for the acquisition of the subscription is concluded in accordance with that store's terms; the store operator handles purchase, payment, renewal and refunds. In relation to us, the provision of the premium features is governed by these Terms and Conditions.

(4) Immediately after the store confirms the purchase, we unlock the premium features for your Loggd account. You receive the purchase confirmation and receipt from the store operator; the current status of your subscription is visible in your profile at any time.

(5) We use RevenueCat, Inc. to validate and manage purchase receipts. We never receive payment data such as card or bank details. Details on the processing of data can be found in our Privacy Policy.

(6) We offer free trials and introductory offers only in accordance with the rules of the respective store. A trial automatically converts into a paid subscription unless you cancel it in the store in good time before it ends.

(1) The prices displayed to you in the store immediately before you complete the purchase apply. Prices and currency may differ depending on your country and region.

(2) Billing takes place exclusively via the payment method stored in your store account and is carried out by the respective store operator. We do not charge you any separate fees and do not receive any payment data.

(3) Where content is distributed through the Apple App Store and Google Play, the store operators are deemed to supply the service to you (§ 3 Abs. 11a UStG, Art. 9a of the VAT Implementing Regulation). Whether and to what extent VAT is shown therefore depends on the respective store and your country of residence. Receipts and invoices are available in your store account.

(4) The subscription renews automatically for the selected term and is charged through the store at the beginning of each new billing period unless you cancel in good time (see §8).

(5) Price changes for running subscriptions follow the procedures of the respective store. You will be informed in advance and may object to the change or cancel the subscription. An increased price will not be charged without the required consent.

(1) Because the contract for the acquisition of the subscription is concluded with the respective store operator, withdrawal and refunds are governed by that store's terms. Please direct such requests to the store: for Apple via reportaproblem.apple.com, for Google via the Play Store or play.google.com.

(2) Insofar as a distance contract for a digital product against payment of a price is exceptionally concluded directly between you and us, you have a right of withdrawal of 14 days from conclusion of the contract. Details and the model withdrawal form can be found in our Withdrawal Policy.

(3) Such a right of withdrawal expires early only if you have expressly consented to us beginning performance before the withdrawal period ends, you have confirmed your awareness that you thereby lose your right of withdrawal, and we have provided you with a confirmation of the contract on a durable medium (Section 356(5), Section 312f BGB).

(4) As the free account involves no payment, there is no statutory right of withdrawal for it. You can delete it at any time and without giving reasons.

(1) The user agreement covering the free account runs for an indefinite period and can be ended by you at any time by deleting your account.

(2) The subscription runs for the selected billing period (monthly, quarterly or annually) and renews automatically for the same term unless it is cancelled at least 24 hours before the end of the current period.

(3) Subscriptions are cancelled exclusively in the subscription settings of the respective store:

• iOS and iPadOS: Settings > [your name] > Subscriptions

• Android: Google Play > Profile > Payments and subscriptions > Subscriptions

We have no access to this administration and cannot cancel a subscription on your behalf.

(4) Deleting your Loggd account does not cancel an active subscription. Please cancel in the store first, otherwise charges will continue.

(5) After cancellation you can continue to use the premium features until the end of the period already paid for. After that your account remains as a free account; stored content is retained unless it requires a premium feature.

(6) The right of either party to terminate for good cause remains unaffected.

(1) Loggd is a digital product within the meaning of Sections 327 et seq. BGB. We provide it free from product and legal defects and owe both the contractually agreed and the objectively required quality (Sections 327d et seq. BGB).

(2) During the supply period we provide the updates required to maintain the conformity of the digital product - including security updates - and inform you of their availability (Section 327f BGB).

(3) If you fail to install a provided update within a reasonable period, we are not liable for defects that result solely from the missing update, provided that we informed you of the availability of the update and the consequences of not installing it, and that the failure to install was not caused by deficient installation instructions (Section 327f(2) BGB).

(4) In the event of a defect you have the statutory rights, in particular subsequent performance, termination of the contract or a price reduction, as well as damages and reimbursement of expenses (Sections 327i et seq. BGB). Please report defects with a short description, the device used and the time of occurrence to contact@loggd.me.

(5) Any claims you may have under the contract concluded with the store operator remain unaffected.

(1) We strive for high availability of the service but do not owe uninterrupted availability. Interruptions may occur due to maintenance, technical faults, third-party attacks or force majeure.

(2) Where possible we announce planned maintenance in advance in the app or by email and schedule it during periods of low usage. Measures to counter acute security risks may be taken without prior notice.

(3) We may change the service beyond what is necessary to maintain conformity where there is a valid reason - for example technical development, adaptation to a changed number of users or new technical environments, security requirements, changed legal requirements, or the discontinuation of third-party interfaces and data sources. Such changes involve no additional cost for you (Section 327r(1) BGB).

(4) If such a change adversely affects the accessibility or usability of the service more than insignificantly, we will inform you in good time beforehand on a durable medium about the nature and timing of the change and about your rights. In that case you may terminate the contract free of charge within 30 days (Section 327r(2) to (4) BGB).

(5) We will announce a complete discontinuation of the service with reasonable notice, but at least 30 days in advance. Fees already paid for services not yet provided will be refunded on a pro rata basis, or we will arrange the refund via the respective store.

(1) On Loggd you can create and share your own content, in particular:

• ratings, scores and reviews

• public and private lists and watchlists

• profile details, username and profile picture

• interactions with other users, for example through friendships

Depending on your visibility settings, some of this content is visible to other users or publicly.

(2) The rights to your content remain with you. We do not claim ownership of it.

(3) You warrant that you hold the necessary rights to the content you post and that it infringes neither third-party rights nor statutory provisions. If you culpably infringe third-party rights, you are liable to us in accordance with the statutory provisions.

(4) You grant us a non-exclusive, royalty-free and territorially unrestricted right of use in your content, limited to the purpose of operating the service. It covers storing, reproducing, technically adapting (e.g. format adjustment, scaling, caching) as well as displaying and transmitting the content to other users in accordance with your visibility settings. Sub-licensing takes place solely to the hosting and CDN providers we use, and only where technically necessary to deliver the service. Any use going beyond this, in particular for advertising outside the service, requires your express consent.

(5) The right of use ends as soon as you delete the relevant content or your account. Copies held in routine backups are deleted at the end of the respective backup cycle. The right of use is transferred only in the event of universal succession or a transfer of the business.

(6) The following are prohibited in particular:

• unlawful content of any kind

• hate speech, incitement and discriminatory content

• glorification of violence as well as extremist or terrorist content

• sexualised depictions of minors and any form of endangerment of children and young people

• harassment, threats, bullying and the publication of third parties' personal data without their consent

• copyright infringements, in particular posting third-party texts, images or subtitles, and links to unlawful offerings

• spam, unsolicited advertising and chain messages

• manipulated, purchased or coordinated ratings, and creating additional accounts to influence ratings or circumvent suspensions

• impersonation, in particular presenting yourself as another person or as Loggd

• malware, automated scraping, circumvention of technical protection measures and any conduct liable to place an excessive load on our infrastructure

(7) We are not obliged to review content before it is published. There is no general monitoring obligation (Art. 8 DSA).

(1) You can report content you consider unlawful or in breach of §11 at any time - via the reporting function in the app or by email to contact@loggd.me (notice and action procedure under Art. 16 DSA).

(2) So that we can assess a report, it should include:

• a sufficiently substantiated explanation of why the content is unlawful or in breach of the rules

• the precise location of the content, such as a link, username and time

• the name and email address of the reporting person - except for reports concerning offences under Articles 3 to 7 of Directive 2011/93/EU

• a confirmation that the information given is accurate and complete to the best of your knowledge

(3) We confirm receipt of a report without undue delay, assess it in a timely, diligent, non-arbitrary and objective manner, and inform you of our decision including the remedies available.

(4) Possible measures include in particular: removing or blocking the content, restricting its visibility, issuing a warning, temporarily or permanently suspending the account, and terminating the user agreement.

(5) Users whose content or account is affected by a measure receive a statement of reasons for the decision (Art. 17 DSA).

(6) We do not disclose the identity of the reporting person to the reported user unless we are legally obliged to do otherwise.

(7) You may appeal a moderation decision within six months of receiving it by writing to contact@loggd.me. The appeal is reviewed by a natural person; decisions are not taken on a solely automated basis. Please note: as a micro enterprise we are exempt under Art. 19 DSA from the additional obligations for online platforms, including Art. 20 DSA; we offer this procedure voluntarily. Recourse to the courts remains unaffected in any event.

(8) We document moderation decisions and the underlying reports for 12 months. Where we suspect a criminal offence involving a threat to the life or safety of persons, we inform the competent authorities (Art. 18 DSA). Manifestly unfounded or abusive reports may, after a prior warning, lead us to temporarily stop processing further reports from the person concerned.

(1) We may temporarily or permanently suspend your account or terminate the user agreement where there is an objective reason - in particular serious or repeated breaches of §11, posting unlawful content, endangering the security or integrity of the service, falling below the minimum age, deception during registration, or an official or court order.

(2) We choose the mildest suitable measure in each case and will usually warn you beforehand or set a deadline for remedy. We may refrain from doing so where a serious breach has occurred and adhering to the contract is unreasonable for us.

(3) We may terminate the user agreement covering the free account with 30 days' notice in text form. The right to terminate for good cause remains unaffected.

(4) Where a suspension is justified, there is no claim to a refund of fees already paid through the store; billing of the subscription continues to run through the store. If a suspension turns out to be unjustified, we will restore access without undue delay. Further statutory claims remain unaffected.

(5) Before termination you can back up your data using the export function (Profile > Account > Download personal data). After termination we delete your data in accordance with our Privacy Policy.

(1) We are liable without limitation for intent and gross negligence, for injury to life, body or health, for fraudulent concealment of a defect, within the scope of a guarantee we have assumed, and under the German Product Liability Act.

(2) In the case of slightly negligent breach of material contractual obligations (cardinal obligations), liability is limited to the foreseeable damage typical for this type of contract. Cardinal obligations are obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely.

(3) Any further liability is excluded. Your statutory rights in respect of defects under Sections 327i et seq. BGB remain unaffected.

(4) For loss of data we are liable, within the above limits, only up to the amount that would have been incurred to restore the data had it been backed up properly and regularly. You can back up your content at any time using the export function.

(5) We are not liable for the content of other users, nor for the accuracy, completeness or timeliness of third-party metadata.

(6) We are not liable for disruptions or outages of third-party services - such as the app stores, the sign-in services or the data sources we use - insofar as these lie outside our sphere of responsibility and we are not responsible for them.

(1) We may amend these Terms and Conditions where there is a valid reason - in particular changes in the law or in supreme court case law, changes to the scope of features or to the service providers we use, and to close gaps in the provisions. Changes that affect the balance between performance and consideration or that unreasonably disadvantage you are excluded.

(2) We will inform you at least 30 days before the intended effective date by email or in the app on a durable medium. The notice will set out the amended provisions, the effective date and a reference to your right to object and its consequences.

(3) If you do not object within 30 days of receiving the notice, the changes are deemed accepted. If you do object, the contract continues on the previous terms; in that case we may terminate it with ordinary notice as of the date the change takes effect.

(4) Changes to the digital product itself are governed by §10 of these Terms (Section 327r BGB).

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. As a consumer you retain the protection afforded to you by the mandatory provisions of your country of habitual residence.

(2) The contract languages are German and English. The German version prevails; the English version is provided for ease of understanding.

(3) Declarations within this contractual relationship - such as cancellations or objections - require at least text form; an email is sufficient.

(4) We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

(5) The European Commission's online dispute resolution platform has been discontinued and is no longer available; we therefore do not link to it.

(6) Should any provision of these Terms be or become invalid, the remainder of the contract remains effective. The statutory provisions take the place of the invalid provision.